AvtentaIP telephony
IP telephony simplifies communication and substantially lowers the costs of integration, especially abroad and among dispersed departments of the company.
Unified Communications
A high level of communication with business partners and customers and the balanced access of employees to information provide a company with an important competitive advantage, lowers the operational costs and facilitates the adoption of important business decisions.
We cover the entire spectrum of the functionalities of IP telephony, appropriate for companies of various sizes. We especially deal with the integration of IP telephony systems and business applications, where we use our own integration applications and our extensive knowledge and experience.
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Call centres
A call centre usually represents the first contact customers and business partners have with the company, so the impression it creates is very important. The users expect a rapid, personal and efficient response, which only a well organised and modern call centre can guarantee.
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Electronic communication and collaboration
Unified communication is not a single product; it is a solution composed of various parts that unify all the communication channels (Mail, GSM, IP telephony, video, messages, fax etc.) into a single channel.
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Conference systems
With advanced technological solutions, the companies can reduce the constantly increasing costs of travel, optimise working hours and increase the efficiency of individuals and workgroups.
